When you arrive at the clinic
What we will do when you arrive
We will carry out a complete clinical assessment of the eye and, if necessary, additional tests to identify the cause. From there, we will clearly indicate the appropriate treatment or the next steps.
If you are experiencing eye pain, vision loss, an injury or intense symptoms, we recommend contacting us immediately so we can guide you and see you as soon as possible.
Warning signs
When to come urgently
- Sudden vision loss or very blurred vision of sudden onset
- Severe eye pain or pain with nausea
- Eye injury (blow, foreign body, accident)
- Flashes, new “floaters” or a “curtain” over your vision
- Very red eye with pain and reduced vision
- Chemical burn or exposure to irritating substances
- Eye infection with heavy discharge and pain
- Rapid worsening after recent eye surgery
Before you arrive: if you can, tell us when the symptom started, whether there was an injury and whether you have pain or vision loss.
Is it an emergency? Call us now
(+52) 1 55 1291 5514 · Available 24 h (subject to Dr. Ivo being in Mexico). You can also write to that number on WhatsApp.
Immediate contact
How to get here
Dante 6, Anzures, Miguel Hidalgo, 11590, Mexico City. View on Google Maps.
Emergencies: (+52) 1 55 1291 5514 · Emergency WhatsApp · info@clinicaivo.com.